Castle Hill / Tice Creek Bridge Service Day Change
Starting the week of October 15, 2022, the new collection day for recycling, organics, and landfill materials will be SATURDAY.
Due to the recent change in vehicle weight limits on the Tice Creek Bridge on Castle Hill Road in Walnut Creek, Republic Services must utilize its smaller collection trucks to service affected properties in this neighborhood. The smaller collection trucks are already at capacity during the week. Additional smaller collection trucks were purchased in 2022 and are expected to arrive in 2024 (there is a national delay on these truck orders). Until then, the new service day for all three carts will continue to be on Saturday. We appreciate your cooperation.
As a courtesy, residents will receive a telephone call the day before the new collection day each week.
- The City of Walnut Creek mailed a notification letter to affected properties in June 2022.
- Republic Services and RecycleSmart mailed a Day Change notification postcard to affected properties in October 2022.
- Republic Services and RecycleSmart mailed a second notification postcard in response to truck order delays to affected properties in September 2023.
Castle Hill Service Day Change Q&A
What is the first Saturday service day?
During the transition week, Republic Services will provide two service days. The last Wednesday service day will be October 12, and the first Saturday service day will be October 15. Two services will be provided this week to help residents transition. Then the following week, Saturday service begins and will be provided on October 22 and each Saturday thereafter.
Why did the service day change?
The Castle Hill Road bridge crossing over Tice Creek was constructed in 1950. The City of Walnut Creek recently hired a consultant to perform an inspection of the bridge, including a load analysis of the structure. Based on the findings of the inspection and the load rating analysis, the report recommended posting signage prohibiting certain heavy vehicles from using the bridge.
Due to the recent change in vehicle weight limits on the Tice Creek Bridge on Castle Hill Road in Walnut Creek, Republic Services must utilize its smaller collection trucks to service the neighborhood. The smaller collection trucks are already at capacity during the week. Additional smaller collection trucks have been ordered and are expected in mid-2023.
What streets are affected by this service day change?
The following streets in the Castle Hill Neighborhood are affected by this service day change:
- Alamo View Place
- Castle Gate Road
- 1770 to 1901 Castle Hill Road
- Glen Court
- Glen View Drive
- Glenhaven Avenue
- Newcastle Court
- Rice Way
- Royal Court
When will regular weekday service return?
Your regular weekday service is expected to resume in 2024. We appreciate your continued patience.
What carts are serviced on Saturday?
All three carts including, recycling, organics, and landfill materials will be serviced on Saturday.
What time will service take place on Saturday?
Saturday service will start at 7am and conclude no later than 6pm.
What if I'm on vacation or out of town over the weekend?
Residents can call Republic Services at 925-685-4711 to request a vacation hold for no additional cost.
What if Republic Services misses my Saturday service?
If service is missed on Saturday please call Republic Services as soon as possible at 925-685-4711. Residents can also email RecycleSmart at firstname.lastname@example.org if you're having trouble resolving service issues.
My home is just before the bridge. Why did my service day change?
There are eight (8) affected properties on Castle Hill Road just before the Tice Creek Bridge where it is difficult to provide service without crossing the bridge to turn around. These homes will be serviced on Saturday as well, until normal weekly service can resume in 2023.
If you have additional questions please email RecycleSmart at email@example.com or call 925-906-1801.